Continuous improvement
of maintenance practice is a hall mark of reliability, a journey of never
ending innovations & improvements.
Diesel
Sheds should start fostering a culture of creativity & innovation by
building a system that taps into the collective knowledge of everyone and lets
everyone promote good ideas. Everyone is encouraged to start thinking
differently by developing a new perspective to look at old issues, and, to
believe that whatever is being done can be improved further.
Creativity
isn’t innate. Creative thinking skills can be developed and Sheds must provide
an enabling environment of Collaboration, empowerment, and mentor winning
initiatives. Being successful at
innovation is a skill, which can be acquired, it takes time, patience,
training, strategic intelligence and design thinking. Even the best
ideas don’t come fully formed. There is always a scope for refining, developing
and identifying the ideas with the most potential. Creating a review process
allows this to happen and signals that innovative ideas are valued.
Innovation
demands passion, an all pervasive passion occupying the mind and soul. It
provides the fuel for persistence and perseverance. Small group of like-minded
people, if led properly, are able to create magic. We must identify our most
creative employees and mentor them for further enhancing their creative
ability. Everyone must engage his brain and stretch it to its “outer limits” –
be creative. The same old thinking about the same old problems is not going to
gear us towards future success.
Innovation
needs to be effectively managed and sustained. Innovation, should be built into
organisational capabilities, should form core of laid down target &
objectives signalling its clear importance to all employees. We must look
beyond for tapping huge idea pool available in other Diesel Sheds and industry.
We must promote a culture of trust, openness where people are forthcoming with
their ideas and people are not pulled down before giving idea a chance. We must
encourage our front line staff to become problem solvers, innovators, and change agents, who should
continually ask themselves the question: “is there a better way”. We must
celebrate creativity and ideas; Innovation needs a vibrant creative environment
to thrive. Systematic planning and innovation management in work place is
essential for keeping us firmly focussed on innovation. Mentoring and nurturing
of promising ideas in every sub section should be instituted as part of
innovation management.
The path of
innovation is often a journey strewn with number of failed attempts and disappointments but they should not
overwhelm us as these are the great learning opportunities to know what will
not work so that we can refine our path further. The concept of design thinking
can be used to promote culture of innovation and improve maintenance practices
in Diesel Sheds.
Creativity
and innovations are not products of Eureka moments alone, nor do they
emerge spontaneously from nothing. Creative shower moments manifest only after
arduous, perseverant, sustained and focussed efforts.
Innovation starts from Journey mapping, which is the art of
observing what is really going on and requires careful investigation of the
process. Precise definition of problem is first right step in the direction. Break
a problem into manageable components for faster decision. Everyone on the team
is a source of deep process knowledge and ideas. Getting the team around a
table and sharing ideas and recording them is a method of capturing
institutional knowledge, some of which may not have been explicitly articulated
before.
The next step is Hypothesis generation to figure out what creates the
problems and how to solve. Solutions aren't solutions, until they work, as envisaged,
else, proposed solutions are just hypotheses.
Prototyping helps in
proving or disproving the hypotheses. Disruptive and highly
valuable innovations come from deep understanding of the problem and
finding a solution that really nails the problem rather than puts a bandage
over the symptoms.
It takes a
creative manager to engage his teams deeply, and that deep engagement engenders
trust and sense of purpose.
Let us make
our Diesel Sheds learning organisations firmly dedicated on path of innovation
and creativity.
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